We are committed to delivering your order perfectly in good condition and on time.
Based on the nature of the products that we have, we have designed a multi tiered shipping policy that is designed exclusively in your best interests.
We are committed to delivering consumables within 3 to 10 working days from order confirmation.
For other products deliveries should reach you in 7 to 15 working days.
For Non Metros:
All products will reach you within a time span of 5 to 21 days. For certain remote geographies the time for deliveries may exceed 15 days.
The above time lines do not apply for custom orders, special orders or pre-order bookings. The time line for each of these will be individually mentioned in the product description.
If you require any assistance in understanding our Shipping policy please do not hesitate to all our customer care numbers.
Please note our shipping policy as follows:
- We currently deliver to more than 1000 cities across India.
- Currently, each order may be shipped only to a single destination address. If you would like to ship products to different addresses, you will need to place multiple orders.
- We make our best efforts to ship each item in your order within 7 working days of the order. However in some cases, we may take longer, up to 30 working days, to ship the order as we may have to procure it from some other stores or our suppliers. In the unlikely event that we are not able to ship your order completely within 30 days of the order, we shall cancel the remaining unshipped part of the order, and send you an email informing you about the same. In such cases, your payment against the unshipped part of the order shall be refunded, in the manner you have made the payment.
- Certain delivery locations which are difficult to reach, the delivery time is more than 30 days. Please contact our call center for details
- We ship on all week days (Monday to Friday), excluding public holidays.
- To ensure that your order reaches you in the fastest time and in good condition, we only ship through reputed courier agencies.
- While we shall endeavour to ship all items in your order together, this may not always be possible due to product characteristics, or availability.
- If you believe that the product is not in good condition or if the packaging is tampered with or damaged, before accepting delivery of the goods, please refuse to take delivery of the package, and call us on +91-9945897277 (10AM - 6PM) or mail us at firstname.lastname@example.org, mentioning your order reference number along with the detailed issue and if possible a photograph of the same. We shall make our best efforts to ensure that a replacement delivery is made to you at the earliest, once we receive the product back.
Aumzone.com charges INR 75 as a convenience charge for all orders below INR 1000. This helps us service our customers better.